Hearshot warrants to you, the original purchaser that our products will under normal use operate as intended for an indefinite period. We warrant the goods to be free from defects in material and workmanship under normal use and service. No person, firm, or corporation is authorized to assume for us any other liability in connection with the sale of these goods. This warranty is limited and is not applicable to damage caused by misuse or negligence.

Hearshot's sole and exclusive responsibility is to either repair or replace the defective product during the one (1) year limited warranty period. Any replacement with new or refurbished products may be at the option of Hearshot. If Hearshot, in their sole discretion determines it unreasonable to replace the product, they may elect to refund the full purchase price paid.

THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS. In no event will Hearshot's total cumulative liability exceed the price paid by the consumer for the product. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Consumer shall bear the cost of shipping the product to Hearshot and Hearshot shall bear the cost of shipping the product back to the consumer after the completion of service under this limited warranty. Any product returned to Hearshot without a Return Authorization (RA) or without proof of purchase will be returned to the consumer at consumer's expense.

Orders placed in the U.S., but shipped internationally will be eligible for coverage under Hearshot's warranty policy, however customers will be responsible for both inbound and return freight. Prior to returning product to the U.S., customer should ascertain if there is a local distributor that services their specific geographical territory. Orders placed outside of the U.S. should be returned to the distributor in the country the purchase originated in.

If you have any questions concerning this statement of limited warranty please contact us using the form below or email us at

Our customers have spoken
Based on 402 reviews


It came a week or two late but the unit was well packed and works great. It does really work nice on my Bitwell helmet


loving the travel while playing my favorite songs thank you domio!

Good Bass

It is louder than what I expected

Love it!

I think delivery is being slowed down a bit by the pandemic, but the unit is excellent. its plays great and I love it!


I waited 10 days but all worth it

Hell ya!

perfect for this summer ride, my ride was not boring


Country songs on my Domio all day. I am lovin it

Finally something actually made for riders

Great Packaging with great delivery on time.

Best comms solution for city riders

It is delayed of 1 week which is fine since its custom's fault. Unlimited range is so convienient, I talk to my boys all accross the city.

Vibro Audio is real!!

perfect for those music lover and rider, perfect combination


It is late of 4 weeks which is sucks. The unit was well pack and great. it is a great device for riding